E-mail (electronic mail) is a way to send messages to others via the Internet in electronic form. You write e-mail as you would write a letter using a word processor such as Microsoft Word or WordPerfect. The difference is in how you send e-mail: instead of printing out the message and sending it via the postal system, you simple click "Send". The e-mail should arrive at its destination within a matter of seconds or minutes, depending on where it is headed.

Sending an e-mail message is simple using Netscape Messenger. All you need to know is the recipient's e-mail address. To receive e-mail from others, you must give them your e-mail address, which was provided to you when you registered for the Business Internet service.