Here are some common questions people have regarding the Internet. Click on any of the questions to find the corresponding answer. For questions specific to Internet High
Speed Access, refer to the Bell AIHS FAQ.
If you can't find an answer to your question on this page, please consult either our Learn about the Internet section, or our Learn how to... section.
What are the minimum requirements for using the Business Internet software? How do I know how much disk space my computer has? How do I know how much memory (RAM) my computer has? How do I install the Business Internet software on a computer configured for a LAN? What type of modem should I buy? Does Business Internet support the v.90 modem standard? How do I find things on the Internet? What should I know about the Y2K (Year 2000) bug? How big can e-mail attachments be? How do I find out what my e-mail address is? How do I reinstall my Business Internet software? How do I restore my software settings? Can I compose mail and browse Web pages offline (while I am not connected to the Internet)?
What does an error 404 mean?
How do I download things from the Internet?
How do I configure my Business Internet software to automatically open files I download?
How do I make an address book?
What is a signature? (How do I add a signature to my e-mail?)
What should I know about shopping online?
Is it safe to use my credit card on the Internet?
How can I remove the Web sites listed in the Netscape Location/Netsite bar?
How can I tell where I am on the Internet?
How do I find things on the Internet?
What is an Internet address?
How do I acess a specific Web site?
How do I hear sound on the Internet?
How do I see video on the Internet?
How do I turn off gaphics (and why would I)?
How do I know if someone has sent me some e-mail?
Can I restrict my children's use of the Internet?
Is there a discussion forum where I can get technical help?